insights

Whether you’re transforming your capabilities or facing up to the fact that you are better off honing your skills in other directions, it’s all part of the journey. In this article, Vanessa Gavan discusses the three vital shifts for any leader intent on advancing to the C-Suite.

As you get to the top layers of an organisation, you need to be much less boundary driven and more open, but few leaders have been trained for that transition. This thought piece discusses how leaders can look outside their organisations for growth opportunities through partnering and collaboration.

However strong your other leadership attributes, if your judgment is poor, you will never be successful. Your decisions, and their impact, will shape your legacy.

There are no magic bullets when it comes to leadership development. While it is important to consider new literature, ideas and debate; we shouldn’t be so diverted by the latest leadership theory that we lose sight of the fundamentals of what is important to shape a good leader.

Every touchpoint in the customer experience shapes customer sentiment. With employees as a crucial touchpoint, having a workforce of brand ambassadors that delivers a consistently differentiated customer experience has never been more vital.

Since I last wrote about building an inclusive culture that drives innovation, I’ve frequently been asked about how leaders can contribute. One thing is for sure, without leaders’ buy-in, inclusiveness will never be truly embedded.