Creating a thriving workplace will benefit you, your employees and your business. This special report looks at different ways you can create a constant state of thriving in your workplace, ultimately leading sustainable high performance and driving better business results.
There are no magic bullets when it comes to leadership development. While it is important to consider new literature, ideas and debate; we shouldn’t be so diverted by the latest leadership theory that we lose sight of the fundamentals of what is important to shape a good leader.
Every touchpoint in the customer experience shapes customer sentiment. With employees as a crucial touchpoint, having a workforce of brand ambassadors that delivers a consistently differentiated customer experience has never been more vital.
CEOs are essential for culture transformation, but not in the way you might think. With culture at the top of the agenda for many organisations, it’s important to understand what culture is, the role top leaders play and the best way to activate change.
To perform at their best, employees need to feel they belong.
The concept of diversity and inclusion (D&I) has been around since the 60s and it’s excellent to see how it has matured. Some organisations are extending diversity beyond gender and culture into ways of thinking, risk profiles and leadership styles. Others are building a diversity profile that more clearly reflects that of their communities, using it to inform product development and improve customer relationships.