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TelemarketingTelemarketing

Outsourcing Outbound CallsBy outsourcing outbound call centre activity to Maximus you will free up your time and resources. Maximus will connect with your customers and clients with a complete range of outbound telemarketing services. Whether business to consumer or business to business we have a solution for you.

Maximus´s goal is to turn each outbound telemarketing contact into positive results for you. We select, assign, train, supervise and monitor top-performing agents. Tap into our product expertise and knowledge to gain the strongest results for you. We select agents who have had the most experience and success at handling similar telemarketing projects in your industry vertical or regional market.

You will get critical information delivered from our team directly into your own systems. We can build a database for you or hook into your existing technology. To respond to your prospects and customers in the medium of their choice maximus integrates multiple contact channels to agents´ desktops. Whether with voice, email, fax or live chat our teams deliver inbound telemarketing and outbound telemarketing results that exceed expectations.

We care about the success of your outbound telemarketing campaigns. Project managers meet with you throughout each step of your outbound telemarketing program to assess results and, if necessary, make adjustments.

B2B TelemarketingBusiness to Business Telemarketing

Lead Qualification Lead Qualification
Sales TeamMaximus can provide your sales team with true sales prospects. We can warm transfer hot leads. We can also close lesser-value outbound telemarketing sales. Your sales professionals are free to pursue the higher-value deals and build relationships with top buyers and prospects.

Appointment CallsAppointment Setting and Conformation Calls
Appointment SettingWe can take care of appointment setting so that your sales teams can focus on getting those handshakes and signatures. Let our agents qualify leads, see whether prospects are interested and set up the times with our online appointment scheduling program. We can also send out reminder emails or outbound voice messages to confirm appointments.

Customer Care ProgramsCustomer Care Programs
Outbound CallsOutbound is a powerful customer care tool. Maximus can contact your customers to ensure they are enjoying your product or service and to see if they have any questions, concerns or suggestions.

Consumer TelemarketingConsumer Telemarketing

Top Customers CareCall customers and prospects to up sell products and services, generate and qualify leads, drive store traffic by prompting them to visit stores and showrooms and appointment setting. Give your top customer a personalised call to promote hot deals. Turn outbound customer care calls into outbound telemarketing calls by cross-selling/up selling targeted offers.

24x7 Call Centre24 x 7 Centre

We are open 24x7 Maximus centre is always open 24 hours a day all year round

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